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The New Cybershore Website and Billing System

There are a lot of new and exciting developments at Cybershore I would like to share with you.

First off, I am very happy to announce our newly designed website!

We launched the site on March 1st, 2013 which I hope you will find much easier to navigate than our previous site along with a more modern look and a feel of being on a tropical beach with white sands and clear blue water.  The message we are trying to convey is that your experience with Cybershore will be creative, innovative, calm, peaceful and fun.  Everything your ISP should be!

Expanded Support

Our new Support section includes how-to videos for setting up your email (for Outlook, iPhone, iPad, Mac, etc.) and how to use the “Plesk Panel” to manage your website and email.  If you have an eCommerce site, there are also many videos describing how to use Magento (our eCommerce solution of choice).

More Plans Offered

We’ve also expanded the number and types of web hosting plans offered.  Our new “Lite” hosting plan costs only $4.16/month.  You can check out all our plans and what they provide by going to our site, selecting the Services menu, then choosing “Web Hosting / eCommerce”.  If you would like to make a switch to your plan, please contact us and we’ll take care of it right away.

New Billing Software

Another important development is our use of a more modern and customer friendly billing system.  Our old billing system served us well for many years, but the software developer went out of business, so we took the opportunity to move to a more modern and well established solution for ISP’s.

More importantly, our new website provides much better access to your account through this new billing software.  Look for the “Customer Login” link at the top of our site to gain access to your account so you can view your plans, make changes, update credit card information, etc.

Note that beginning with the April 1st billing period, your statement (both mailed and emailed) will have a new look which is easier to read.

Here is an example of what your new statement will look like:
Click Image to Enlarge It

Invoice 

Your Ideas & Business Always Appreciated

If you have any suggestions for how we can improve your experience with our site or your account access, please don’t hesitate to contact me.  Your ideas and suggestions are critical for your success and ours as well.  We want to be the ISP you feel good about and recommend to your friends and business associates.  You can contact me via email 24/7/365 at: chris@cshore.com or leave a comment below.

And of course, if we can help you with re-designing your site or creating a new one, please don’t hesitate to contact us.  I am hopeful that when you see what we’ve accomplished with our own site, you will have confidence that we can design an equally impressive site for you.

I also want to take a moment to sincerely thank you for your business.  You have many choices when it comes to your company’s internet needs, and I appreciate that you chose the local web pro’s at Cybershore to help you!

The SURF’S UP at Cybershore!

 

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Address:
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Madison, CT 06443

Phone: 203.245.1175

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