Definition of CYBERSHORE :
Taken from the word “cyberspace” meaning the online world of computers and especially the Internet; and the word “shoreline” representing the Connecticut shore.
Cybershore is an ISP (Internet Service Provider) which was started in Madison, CT, back in 1996 by Chris Anatra, its current owner and President. Chris owned a software development company called NECS, Inc. (and still does), but wanted to get involved with this “new” thing called the Internet. Believe it or not, at that time, many people were calling the Internet a “flash in a pan” and were expecting “interactive TV” to instead take over. Obviously history tells us which side won.
In a few years, Cybershore had almost 5,000 customers on the shoreline accessing the Internet via their trusty old 56k modems. But customers were hungry for speed, and that old modem technology was on the way out. Cybershore attempted to heavily invest in DSL and wireless technology, but found it was fighting a losing battle against the phone company and its government lobbyists. In fact, almost all of the small ISP’s in Connecticut were forced out of business as they could not afford to compete against the phone company, and the cable companies would not allow them to share access. In a few short years, almost all of Cybershore’ s Internet access customers had left.
Chris then decided to have Cybershore specialize in designing web sites, creating eCommerce online stores, hosting them and providing email and other services for local businesses in Connecticut. A typical customer of Cybershore is located on the shoreline and appreciates having the expertise of a local company help them with their web and email needs.
Why Work With Us?
Cybershore understands that you are the expert when it comes to your business, and we have the skills and experience when it comes to getting your business online.
We understand that a great website starts with a great design. But we kick it up a notch. First we want to spend the time to meet with you to understand your needs and goals. Also, we understand how Google and the other search engines work, and utilize every tactic and technique to be sure your audience can find your site easily. Our goal is to have you appear on the first page of Google and the other search engines. After all, what good is a beautiful website, if no one can find you?
With the growing popularity of smart phones and other web-enabled devices, more and more of us are browsing the Web using our mobile devices rather than a traditional computer. For someone who’s never seen the full version of your website, the mobile version may be their first impression of your business. Cybershore can design your site to be mobile ready and impress your customers using either traditional computers or mobile devices.
We understand that the best way to earn new customers is to have happy customers who then tell all their friends, family and colleagues about us. Making you happy actually makes our lives easier as we all know referrals are always the best way to build a business. So, we’ll work tirelessly to make sure you have a website you love and tell everyone about.
Meet the Webmaster
Like all great restaurants have their star chef, web design companies have their star “Webmaster”. Cybershore’s star is Thomas Pepin, who can “cook you up” some innovative designs as well as provide a wealth of information about many aspects of the web. Tom’s experience began when he received a Texas Instruments TI-99 computer (now only found in computer museums!) for his 10th birthday, used it to teach himself the BASIC programming language and never looked back. One of his specialties is eCommerce, and he has a great deal of experience with Magento, the featured eCommerce package of Cybershore. He started with Magento when they were still in “beta”, and has a deep understanding of all its features and the many add-on products that work with it. He is a firm believer in the “3 clicks to purchase” rule, which provides a smooth shopping experience for your customers, ensuring they don’t leave without submitting their order. Another of Tom’s specialties is his understanding of Google, and everything necessary to help land your site as high in the rankings as possible. So when you are ready to bring your web site to the next level, sit down with Tom for some great Internet advice.
You can contact Tom via email: firstname.lastname@example.org
Real Human Tech Support
Paul Cappello began his career at Cybershore as bathroom attendant, and slowly rose through the ranks to head up our technical support department.Besides his quirky sense of humor, Paul’s technical skills and patience in helping customers out of difficult support situations is genuinely appreciated by all. His knowledge of web design is outstanding along with his coding ninja prowess. Besides his web design skills, he excels in working on graphics projects, producing videos and flash animations for our customers web sites. So when you need to solve a technical issue and find your Internet Zen, Paul is your “real human” contact to “find your inner peace” and “align your chakras” so you can move on to the next challenge life brings you.
You can contact Paul via email: email@example.com
Not Another Man in a Gray Suit
Every successful company has a sales side that conveys its message in a positive manner so that you are motivated to use their goods or services. Cybershore has that with Dan Haynes, our salesperson extraordinaire who will try his hardest to earn your business and continued loyalty. Dan has been with Cybershore since 2009 and understands that maximum effort produces maximum results. From his history in sports, he has developed a team oriented and win/win mentality. He knows that our customers are always first, and when you win, by receiving good service at a good price, then the Cybershore team wins too. His goal is to give you the best experience so that you recommend us to your friends and business associates. He also has the ability to talk normal business language and then convert it to “geek speak” to our web developers. Dan can ride the waves, carve breaks and is not the typical “man in a gray suit”. He is so not “sharky”!
You can contact Dan via email: firstname.lastname@example.org
Man in Gray Suit = All varieties of sharks. Don’t go surfing in the rain or you may get a visit from the man in the gray suit.
Sharky = Surf conditions are cold and choppy with lots of churning. “It’s too sharky to surf today”, meaning, surf only a shark would like.